With a copy of your bill, launch the Portal by clicking "pay your water bill" at the top of the page. Click Create an Account, then enter your Account Number, CID Number, an email address that you want to use as the login and a password. When you then click Create Account, an email will be sent to the email address you entered. That email will allow you to verify your email. The email verification link will take you to the login page where you can begin to access the exciting features of the Portal.